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Privacy Policy

Last updated: June 23, 2025

We value your trust and we treat your information like we’d want ours treated: respectfully, securely, and with no surprises.

This Privacy Policy explains what we collect, how we use it, and the choices you have.

1. What We Collect

We only collect what we need to do our job well. This may include:

  • Your name and email address (when you fill out a form or contact us)
  • Details about the service you’re requesting
  • Optional info you choose to provide so we can better assist you (like documents or special instructions)
  • Basic site usage data (like page views or browser type) to help us understand how our site is being used

We do not collect sensitive data like your location, payment details (those go through secure third-party processors), or anything you haven’t willingly shared.

2. How We Use Your Information

We use your information to:

  • Respond to service requests
  • Deliver the services you booked
  • Improve our website and offerings
  • Occasionally follow up with helpful resources or check-ins but only if it’s relevant

We never spam, and we don’t sell your data. Ever.

3. Cookies & Site Tracking

We use basic cookies and analytics (like Google Analytics or privacy-friendly alternatives) to see what’s working and what needs improvement. You can disable cookies in your browser at any time.

4. Third-Party Services

We use trusted third-party tools to help run Opal Design LLC. These may include:

  • Form processors (e.g., Formspree or Tally)
  • Payment processors (e.g., Stripe or PayPal)
  • Email services (e.g., Fastmail or Constant Contact)

These services only access the data necessary to perform their function, and they’re expected to protect it.

5. Your Rights

You have full control over your data.

You can:

  • Ask us what data we’ve collected
  • Request a copy of your data
  • Ask us to update or delete your information

To do so, just email us at [email protected].

6. Data Storage & Security

We take data security seriously. We use secure servers and reputable platforms, and we keep things tidy. No unnecessary storage or risky backups.

If we ever suspect a breach, we’ll notify you promptly and transparently.

7. Children's Privacy

Opal Design LLC is not intended for children under 13. We don’t knowingly collect data from anyone under that age.

8. Changes to This Policy

If we ever make big changes, we’ll update this page and clearly note the new date at the top. Minor updates may be made to keep things clear and current.

9. Contact Us

Still have questions? Want your data removed? Just want to say hi?
You can reach us at: [email protected]